Privacy Policy

Last updated: January 1, 2025

1. Data Controller

The controller of your personal data is:

AX SOLUTIONS Jakub Górski
Tax Identification Number (NIP): 9820391754
ul. kpt. pilota Żwirki 1C, apt. 4D
90-448 Łódź
Voivodeship: Łódzkie
Poland

Email: contact@axsolutions.pl

As the data controller, we determine the purposes and means of processing your personal data and are committed to protecting it in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Polish data protection legislation.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity data: full name as provided in our contact form.
  • Contact data: email address.
  • Inquiry data: the subject and content of messages submitted through our contact form.
  • Technical data: IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited on our website.
  • Usage data: information about how you use our website, including session duration, pages viewed, scroll depth, and click patterns.
  • Cookie data: data stored through cookies and similar technologies as described in our Cookie Policy.

3. How We Collect Your Data

We collect personal data through the following methods:

  • Direct interactions: when you fill out and submit our contact form, you voluntarily provide us with your name, email address, and message content.
  • Automated technologies: as you navigate our website, we may automatically collect technical and usage data through cookies, server logs, and similar technologies.
  • Third-party sources: we may receive technical data from analytics providers such as Google Analytics.

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes, each supported by a specific legal basis under the GDPR:

Purpose Legal Basis (GDPR)
Responding to inquiries submitted through the contact form Article 6(1)(b) — performance of a contract or pre-contractual measures at your request
Website analytics and performance improvement Article 6(1)(a) — your consent (via cookie preferences)
Ensuring website security and preventing abuse Article 6(1)(f) — legitimate interest in maintaining a secure website
Serving relevant marketing communications (if applicable) Article 6(1)(a) — your explicit consent
Compliance with legal obligations Article 6(1)(c) — compliance with a legal obligation to which we are subject

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact form data: retained for up to 12 months following our last communication, unless a business relationship is established, in which case data is retained for the duration of the relationship plus any legally required period.
  • Analytics data: aggregated and anonymized analytics data may be retained indefinitely. Identifiable analytics data (such as IP addresses) is automatically deleted after 14 months.
  • Cookie consent records: retained for 12 months from the date of consent.

6. Data Sharing and Transfers

We do not sell your personal data. We may share your data with the following categories of recipients, solely for the purposes described in this policy:

  • Hosting providers: our website is hosted on servers that may be located within the European Economic Area (EEA) or in countries that provide an adequate level of data protection.
  • Analytics providers: such as Google LLC (Google Analytics), which processes data under Standard Contractual Clauses for international transfers.
  • IT service providers: third-party vendors who assist with website maintenance and development, bound by data processing agreements.
  • Legal or regulatory authorities: when disclosure is required by law, regulation, or legal process.

Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.

7. Your Rights Under the GDPR

As a data subject, you have the following rights regarding your personal data:

  • Right of access (Article 15) — you may request a copy of the personal data we hold about you.
  • Right to rectification (Article 16) — you may request correction of inaccurate or incomplete data.
  • Right to erasure (Article 17) — you may request deletion of your data where there is no compelling reason for its continued processing.
  • Right to restriction of processing (Article 18) — you may request that we limit the processing of your data under certain circumstances.
  • Right to data portability (Article 20) — you may request to receive your data in a structured, commonly used, machine-readable format.
  • Right to object (Article 21) — you may object to processing based on legitimate interests at any time.
  • Right to withdraw consent (Article 7(3)) — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at contact@axsolutions.pl. We will respond to your request within 30 days. If we need an extension, we will inform you of the reasons and the expected timeframe.

You also have the right to lodge a complaint with the Polish supervisory authority:

Prezes Urzędu Ochrony Danych Osobowych (PUODO)
ul. Stawki 2, 00-193 Warszawa, Poland
Website: uodo.gov.pl

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use, their purpose, and how to manage your preferences, please refer to our Cookie Policy.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

  • SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Access control policies that limit data access to authorized personnel only.
  • Regular review and updating of our security practices.

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to take precautions when sharing personal information online.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

11. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16 without verified parental consent, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at:

AX SOLUTIONS Jakub Górski
ul. kpt. pilota Żwirki 1C, apt. 4D
90-448 Łódź, Poland
Email: contact@axsolutions.pl